Customer and Publish Relation
Creating and maintaining a positive image for your organization has always been an imperative condition for its survival. Before the advent of social media a company could ponder how to handle a Public Relations crisis over a day or two. In today’s world of social media, such durations can spell the difference between survival and bankruptcy. Effective and timely PR can save a company and turn a crisis into an opportunity. Poor PR on the other hand, can ruin it. Whether you need to develop a PR campaign to promote your company or acquire crucial media skills; whether you wish to advance your knowledge about events and conferences management or implement a Corporate Social Responsibility (CSR) initiative, KPI’s PR training programs will give you the information you need and guide you in the right direction. For a list of these programs, please refer to the schedule below. For more information about the category or any of its programs, please contact us and we will be more than glad to assist.

SN Programme Date Venue Language Register
1          Customer Relationship Management 04-08 Jan 016 Cairo Arabic Register
2          Certified Customer Service Professional 11-15 Jan 016 Dubai Arabic Register
3          Business Etiquette and Protocol 18-22 Jan 016 Paris English Register
4          Implementing and Managing a Customer Complaints System 25-29 Jan 016 Cairo Arabic Register
5          Hospitality Events and Conferences Management 01-05 Feb 016 Paris English Register
6          Public Relations and Media Skills 08-12 Feb 016 Sharm El-Sheikh Arabic Register
7          Developing Effective Business Conversation Skills 15-19 Feb 016 Dubai Arabic Register
8          Managing Service Quality and Customer Satisfaction 01-05 Mar 016 Sharm El-Sheikh Arabic Register
9          Public Relations & Corporate Communications 08-12 Mar 016 Dubai Arabic Register
10         Managing Service Quality and Customer Satisfaction 15-19 Mar 016 London English Register
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